Manchester Fertility Services (MFS) provide assisted conception services in the North West of England, and is one of the UK’s foremost and most successful centres for infertility. Based at Bridgewater Hospital in Manchester, MFS’ purpose-built laboratories and theatre are amongst the most modern in the world.
In order to improve the quality of their services, and achieve certification to both national and international standards including ISO 9001, MFS required an electronic software solution to assist in the implementation of their quality management system.
- Obsolete document register provides transparency to auditors and management of previous processes, providing evidence of improvement
- Non-conformances raised are immediately flagged to department heads, providing visibility of performance, incidents and making it easier to identify adverse trends
- Electronic audit calendar allows management to see instantly how each audit is progressing
- Q-Pulse supports the management of their QMS, assisting in achieving certification to ISO 9001:2008 and CHKS accreditation, as well as improving patient care
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By supporting how we manage our QMS, Q-Pulse has assisted us in achieving certification to ISO 9001:2008 and CHKS accreditation, as well as improving the quality of patient care. Alison Kay, Quality Manager at Manchester Fertility Services