Dubai Natural Gas Company Ltd (Dugas) has played an integral role in the development of Dubai and has a 30 year history of planning, engineering, construction, operations, maintenance and management of complex infrastructure and industrial facilities.
In order to improve quality throughout the business, and in particular the management of their documentation, Dugas required a quality management solution (QMS) which would improve document control and ensure limited use of hard copies.
Q-Pulse has provided Dugas with a central quality management solution which allows them to manage all of their processes around document, audit and CA/PA in one central place. Dugas have transformed their business from working with mountains of paperwork to being almost entirely paperless - a feat which is testament to their Q-Pulse adoption across the company.
- Complete management of ISO 9001:2008 certification
- Total document management control
- Easily schedule and plan audits 90% paperless environment
- Q-Pulse has encouraged a culture of improvement and ownership
Q-Pulse is now embedded within our culture at Dugas... we successfully manage the processes around our ISO 9001:2008 certification completely through Q-Pulse, which has led to our QMS becoming 90 per cent paperless., ISO Coordinator, Dubai Natural Gas Company Ltd