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Ideagen’s oldest aviation client, Loganair, extends its Q-Pulse system

21 November 2017
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Loganair chooses Q-Pulse Risk for its corporate risk management programme

Loganair, the Scottish regional airline, is to adopt risk management software from Ideagen for the management of its corporate and aviation risks.

The Glasgow Airport-based airline, which serves over 40 routes in the United Kingdom, Republic of Ireland and Norway, will implement Q-Pulse Risk in an extension of its existing Q-Pulse system.

Loganair is Ideagen’s oldest customer in the aviation sector having used the company’s Q-Pulse quality and compliance management software for over two decades.

The airline will adopt Q-Pulse Risk to systemically manage key risks including business risks to financial sustainability, efficiency, and customer service.

Scott Peterson, Loganair’s Risk and Controls Manager, said: “What attracted me to Q-Pulse Risk was the fact that it is aligned with the BowTie risk management methodology, which I consider a best practice  in regard to risk management.

“Our number one priority is safety risk. However, there are a number of other risks that can be important.

“We need to be fully aware of all risks that could impact safety, customer service, efficiency, or financial sustainability for example. The Q-Pulse risk tool will help us identify, analyse, monitor, and provide assurances for all key risks impacting our business.”

Q-Pulse Risk is Ideagen’s dedicated risk management software solution and, although it can be provided as a stand-alone application, is a natural extension to the company’s Q-Pulse software. It is widely used, particularly in aviation, as part of a risk-based performance and safety management system.

Scott added: “A key part of corporate governance is providing independent and risk based assurances that we are mitigating identified risks to within our appetite for that risk.

“Q-Pulse Risk will help us achieve that through prioritised and easy to use risk registers, bow tie analyses, and other aspects of the software. We expect the system, and the project with Ideagen in general, to be very value added.”

Ideagen is a global leader in aviation safety and risk management software. Currently, more than 300 aviation organisations – including over 100 airlines – use its products and services globally.

Clients in the aviation space includes the likes of Emirates, Ryanair, flybe, Brussels Airlines, Air Asia and Spirit Airlines as well as the International Airlines Group - owners of British Airways, Vueling, Iberia and Aer Lingus.

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