Ideagen will increase resources to enhance its 24/7 support capability and strengthen its presence in the Asia-Pacific region
Ideagen, the global software firm, is expanding its operations in Southeast Asia.
The project involves Ideagen’s office in Kuala Lumpur, Malaysia, and will enhance the company’s support, development and service capability for its 3000+ client base.
The expansion, relocation and refurbishment will strengthen Ideagen’s operational foundations across the Asia-Pacific region as well as ‘future proof’ the business against potential operational risk.
The new Kuala Lumpur office will act as a central hub for Ideagen’s expanding business in the region following prominent projects with AirAsia, Lion Air, HKExpress and Haeco. Around 40 members of staff will be located there, with Ideagen already adding software development expertise.
Barnaby Kent, Ideagen’s Chief Operations Officer, said the expansion was a natural step for the company and would cement Ideagen’s place as a leader in the Governance, Risk and Compliance (GRC) marketplace.
He added: “In recent years, we have witnessed rapid growth both through acquisitions and organically and this expansion project is a natural next step in Ideagen’s journey.
“As we expand as a business, we recognised that to truly meet the needs of our worldwide client base and operate successfully and efficiently on that global scale, we had to look at expansion in certain global regions.
“Strategically, the recent acquisition of PleaseTech Ltd provided us with the opportunity to do just that. With our presence and reputation growing rapidly across Asia Pacific, our new office in Malaysia will provide excellent operational and business continuity benefits.
“We have secured some high profile projects in the region, and a dedicated and modern office there will only enhance our ability to meet the demands of these projects.”
Ideagen’s expansion plan centres on the company’s operations in Kuala Lumpur, where it acquired office space and staff there as part of the company’s acquisition of PleaseTech Ltd in March 2017.
Staff have since been relocated into brand new premises in the sought after Petaling business district. The development in Southeast Asia comes months after Ideagen announced plans to launch a 24/7 support service in response to its expanding international client base.
Mr Kent continued: “We are looking forward to the positive impact from this expansion project. Outside of the US, the Asia Pacific region is the company’s second most successful export area and it makes complete business sense that we now have an impressive and modern premise in the region as we look to cement our position as a global leader in GRC.”
“As an organisation, we continuously risk assess our operations,” continued Mr Kent. “And we fully believe that by spreading our workforce globally we not only strengthen the capabilities of the business and meet the needs of our global client base at the same time, but also future proof the organisation against any sudden operational risks that present themselves.
“These are exciting times for Ideagen, and we firmly believe that this expansion in Southeast Asia will play a key part in the future success of the company.”
Ideagen’s expansion represents the next phase in the organisation’s growth strategy and is a positive move as it cements its position in the global GRC market. That market is estimated to be worth $4.4 billion globally according to leading technology analyst, Gartner, and is forecast to grow at a rate of 13%, reaching $7.3 billion by 2020.
As well as a global partner network covering all continents, Ideagen also has existing operations across the UK, the European Union, United States and the Middle East. The company recently announced its interim results, within which it expects to achieve its 9th consecutive year of growth.